• Firearms and ammunition, including realistic replicas
• Sharp objects, including all knives and scissors (Note: personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.)
• Illegal drugs and substances
• CBD oil and other CBD products
• Medical marijuana
• Items that generate heat or produce an open flame. This includes heat pads, clothing irons, hot plates, coffee makers, travel steamers, candles, incense, and any other item that may create a fire hazard. (NOTE: The only exception to this policy is curling irons and hair straighteners.) Matches and normal lighters are allowed on board. However, torch lighters (which emit a powerful, concentrated flame), and novelty lighters such as those that look like guns are not allowed on board.
• Hoverboards and drones
• Martial arts and self defense weaponry, and sports gear, including handcuffs, pepper spray, night sticks
• Flammable liquids and explosives, including lighter fluid and fireworks
• Hookahs and water hookah pipes
• HAM radios
• Electrical extension cords
• Dangerous chemicals, including bleach and paint
• Perishable food and meat products

Both 110-volt (American current) and 220-volt (European current) outlets are provided in your suite or guest room. If you have any questions about compatibility of appliances, please ask your butler.

Day Casual

A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

Suggestions for a Day Casual look:

Women

• Sundresses
• Elegant shorts
• Jeans
• T-shirts or blouses
• Linen clothing
• Swimsuits with cover-ups (when not poolside)

Men

• Shorts
• Jeans
• T-shirts or polo shirts
• Linen clothing
• Swim shorts with a T-shirt or polo (when not poolside)

NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at an outdoor venue and Marketplace.

Evening Resort

A step up from Day Casual, after 6:00 PM, crystal asks that guests adopt the more refined Evening Resort dress code.

Suggestions for an Evening Resort look:

Women

• Dress
• Skirts
• Trousers
• Blouses or sweaters
• Dark-wash jeans with no rips
• Tailored dress shorts

Men

• Shirts
• Collared polo shirt
• Sweaters or smart designer sweatshirts
• Dark-wash jeans with no rips (only when accompanied with a jacket)
• Chinos
• Sports jacket or blazer
• Tailored shorts (May only be worn in outdoor venues)

NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

Formal Evening

On sailings more than seven days, there will be at least one optional ship-wide formal night* (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

Suggestions for a Formal Evening look:

Women

• Cocktail dresses or gowns
• Suits Evening skirts or pants with an elegant top
• Evening shoes

Men

• Suits or tuxedos
• Shirts
• Dress shoes
• Ties (optional)

*Formal evening attire should be adhered to in the specialty restaurants, during a captain or officer dinner, and during a recognition dinner

• Beverages including select fine wines, champagne, premium spirits, and all non-alcoholic beverages such as bottled water, soft drinks, and specialty coffees
• At least one complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to Umi Uma
• Butler service in all suites and guest rooms
• Wi-Fi/Internet access in-room and throughout the ship, signal permitting

If you are traveling with a CPAP machine, concentrator, or nebuliser, you must bring your own equipment on board for personal use. These medical devices require special attention and careful handling. Please ensure your CPAP machine, concentrator, or nebuliser is packed securely and labelled for easy identification.

Crystal recognise the importance of ensuring you have a sufficient supply of oxygen at all times. Their facility does not provide oxygen or oxygen therapy, and as such, it is your responsibility to bring your own supply.

Both ships offer nearly one staff member per guest. Crystal Serenity hosts 740 guests and Crystal Symphony hosts 606 guests.

Guests with limited mobility should ideally be able to navigate the ship independently. Alternatively, they may opt to travel with a companion who can provide assistance if needed.

Entertainment activities that are offered include dance lessons (e.g., ballroom dancing), production shows and more.

USD is the only currency used onboard.

Crystal recognise that some guests smoke and others do not. While most areas of the ship are non-smoking, there are designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Crystal does not restrict the amount of luggage but does not provide additional space for storage outside of your suite or guest room.